Treatment plans are at the core of a team's success. The interactions amongst the patient and members of your team will determine the future revenue of your office. All of your staff -- doctors, hygienists and front desk -- contribute to giving the patient an experience that they want to come back for. TeamCare provides a workflow for tracking all parts of the treatment plan presentation, acceptance, progress and financial arrangement.
It's essential that you keep record of the treatment plan discussions with patients. But often times, practice management systems don't make this easy and there's limited information that gets assigned. As part of the Day Sheet & Aftercare workflow of the front desk, every treatment plan will be easily saved so that you can reference it when you need it -- along with which doctor, hygienist and front desk that was involved in presenting it.
Tracks the lifecycle of patient being presented treatment, scheduling an appointment and completing their case. Interestingly, there are many statistical insights that identify who & where may be weaknesses in your outcomes.
The impact of financial arrangements is not limited to just accounts receivable -- it has a much greater impact on the resultant production from better attendance rate of appointments and the overall cashflow of the practice. Mistakes happen and some staff members can excel more than others at collecting patient fees upfront, accurately estimating insurance reimbursement and/or establishing acceptable payment terms. Monitoring, measuring and improving this facet of your office is a vital system and key driver of profitability.