Inconvenient appointments don't pre-appointment into Primetime!!

It's well-researched statistically proven that when patients are forced to take off of work that they will have a higher likelihood to cancel their appointment.  So this MUST be considered when preappointing.  Afterall, the overarching goal is to be highly effective in patient retention.  To this end, a patient that does not attend their future appointment is not going be a retained patient.  Therefore, simply pre-appointing a patient by itself is not enough ... we must  we must track and monitor how well we are offering & scheduling them into primetime hours!

Completed Appointments

The "heat map" 


Where did they get pre-appointed?